Web Survey Bibliography
This article presents a study which compared the impact of numeric values of rating scales in mail surveys and telephone interviews. The specific numeric values presented as part of a rating scale may change the meaning of the scale's verbal endpoints, essentially resulting in responses to different questions. The authors provide a conceptual replication of this finding in a different content domain and compared the relative strength of the impact of numeric values under telephone and mail survey conditions. The data are drawn from a larger experimental survey conducted with a systematic random sample of 412 adults (18 years or older), selected from the telephone directories for Mannheim and Heidelberg, Germany, in November and December 1991. The findings of the study replicate the phenomenon observed by Norbert Schwarz et al. in a different content domain and across two administration modes. Respondents use formal features of the questionnaire to determine the exact meaning of a question. Hence, combining a verbal label with a negative numeric value suggests a more negative interpretation of the verbal scale anchor and results in more positive responses along the scale. The findings indicate that the numeric values do not need to be presented in a visual format to receive sufficient attention.
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Web survey bibliography - Noncoverage & sampling (851)
- Humbug, science, survey research; 2002; Litman, J.
- Using the Internet for surveys and health research; 2002; Eysenbach, G., Wyatt, J. C.
- Understanding the Willingness to Participate in Online-Surveys - The case of E-mail questionnaires; 2002; Bosnjak, M., Batinic, B.
- Conducting Research Surveys via E-mail and the Web; 2002; Schonlau, M., Elliot, M. N., Fricker, R. D.
- A Comparison Between Mail and Web Surveys: Response Pattern, Respondent Profile, and Data Quality; 2002; Kwak, N., Radler, B. T.
- Using phone methods in a digital age; 2002; Fitzgerald, A.
- Generalizability Issues in Internet-Based Survey Research: Implications for the Internet Addiction Controversy...; 2002; Bremer, J.
- Practical methods for sampling rare and mobile populations; 2001; Kalton, G.
- The construction of attitudes; 2001; Schwarz, N., Bohnerd, G.
- Survey Nonresponse; 2001; Groves, R. M., Dillman, D. A., Eltinge, J. L.
- Web survey errors; 2001; Lozar Manfreda, K.
- Best practices for online survey research; 2001; Dimetrosky, S., Khawaja, S., Degens, P.
- An Assessment of the Generalizability of Internet Surveys; 2001; Best, S. J., Krueger, B. S., Hubbard, C., Smith, A. J.
- The record of internet-based opinion polls in predicting the results of 72 races in the November 2000...; 2001; Taylor, H., Bremer, J., Overmeyer, C., Siegel, J. W., Terhanian, G.
- The measurement of personal values in survey research: A test of alternative rating procedures; 2000; McCarty, J. A., Shrum, L. J.
- Old, new make up today's surveys.; 2000; James, D.
- Method and Representation in Internet-Based Survey Tools: Mobility, Community, and Cultural Identity...; 2000; Witte, J. C., Amoroso, L. M., Howard, P. E. N.
- Using the Internet for survey research: A case study; 2000
- Variables influencing dropout rates in Web-based surveys; 2000; MacElroy, B.
- Content Analysis of the World Wide Web: Opportunities and Challenges; 2000; Weare, C., -Y., Lin, W.-Y.
- Use of E-Mail And Internet Surveys By Research Companies; 2000; Totten, J. W.
- Introduction: Survey and Statistical Computing in the New Millennium; 2000; Banks, R.
- Survey research; 1999; Krosnick, J. A.
- An empirical comparison of traditional and web-based experimental survey administration: Could it be...; 1999; Frey, B. F.
- Pollsters.com; 1999; Mitofsky, W. J.
- E-mail surveys: what we've learned thus far; 1999; Schuldt, B. A., Totten, J. W.
- Research Methodology: Taming the Cyber Frontier-Techniques for Improving Online Surveys; 1999; Kaye, B. K., Johnson, T. J.
- Web-based market research ushers in new age.; 1998; McCullough, D.
- Creating Surveys for the World Wide Web; 1998; Gould, E., Gurevich, M., Pagerey, P. D.
- Feeling thermometers versus 7-point scales. Which are better?; 1997; Alwin, D. F.
- Internet research: still a few hurdles to clear; 1997; Weissbach, S.
- Using the Internet for quantitative survey research; 1997
- Internet surveys: Does WWW stand for "Why waste the work?"; 1997; Eaton, B.
- The VSB-Center savings project: Data collection methods, questionnaires and sampling procedures; 1996; Nyhus, E. K.
- Response latency as a signal to question problems in survey research; 1996; Bassili, J. N., Scott, S. B.
- The effect of computer-assisted interviewing on data quality: A review.; 1995; de Leeuw, E. D., Hox, J., Snijkers, G.
- The interactive effects of monetary incentive justification and questionnaire length on mail survey...; 1994; Biner, P.M; Kidd, H.J
- The numeric values of rating scales: A comparison of their impact in mail surveys and telephone interviews...; 1994; Schwarz, N., Hippler, H. J.
- Touch-tone data entry for household surveys: Research findings and possible applications; 1994; McKay, R. B., Robon, E. L., Malik, A. B.
- Estimating the effect of incentives on mail survey response rates: A meta-analysis; 1993; Church, A. H.
- The biasing effect of scale-checking styles on response to a Likert scale; 1993; Friedman, H., Herskovitz, P. J., Pollack, S.
- SUMI: the Software Usability Measurement Inventory; 1993; Kirakowski, J., Corbett, M.
- Generalized raking procedures in survey sampling; 1993; Deville, J. C., Sarndal, C. E., Sautory, O.
- Response-time measurement in survey research. A method for CATI and a new look at nonattitudes; 1991; Bassili, J. N., Fletcher, J. F.
- A study of procedures to identify and trim extreme sampling weights; 1990; Potter, F.
- Sampling Design for a Monitoring Plan for CATI Interviewing; 1990; Chapman, D. W., Weinstein, R. B.
- Survey of procedures to control extreme sampling weights; 1988; Potter, F.
- Sampling Rare Populations; 1986; Kalton, G., Anderson, D.W.
- Question & answers in attitude surveys. Experiment of question form, wording, and context; 1981; Schuman, H., Presser, S.
- Applied Sampling (Quantitative studies in social relations); 1976; Sudman, S.